English for pharmacy assistants

1. - Pharmacist: Good morning. How can I help you?
- Customer: Good morning, I have this prescription the doctor has ordered. But it requires a magistral preparation. 
- Pharmacist: Let me see. Okay, no problem, we can do it for you. 
- Customer: Oh, thank God! You are the fifth pharmacist that I have asked for it today.
- Pharmacist: I am glad that we can help you.
- Customer: And when can you have it ready? 
- Pharmacist: It will be ready for tomorrow. 
- Customer: Thank you, and can you tell me how I should use it?
- Pharmacist: Certainly! You need to take 5 ml once a day before you go to sleep.
- Customer: Okay, how long do I need to take them for?
- Pharmacist: Ten days. It's important that you finish the bottle and if you forget to take it at night, you need to take 7ml in the morning.
- Customer: Okay, is it safe to take with other medications?
- Pharmacist: Yes, no problem. 
- Customer: I see, are there any side effects? 
- Pharmacist: Maybe you will feel a little bit drowsy. 
- Customer: Oh, now I see why I should take it before I go to sleep.
- Pharmacist: Exactly!
- Customer: Well, okay then. How much will it be? 
- Pharmacist: It will be $14. Can you tell me your name and surname, please? 
- Customer: Amine Guechati
- Pharmacist: And your telephone number? 
- Customer: 6253 45 6285
- Pharmacist: Ok, Mr. Guechati, your magistral preparation will be ready tomorrow  afternoon. 
- Customer: Thank you for your help, have a good day.
- Pharmacist: Thank you. 

Activity 1: Reading activity. Was it easy for the customer to find what he needed? Why do you think so?

Activity 2: Magistral preparations do not include printed instructions as other medicines do. Create the instructions for the magistral preparation the customer has asked for with the information you have in the text. You can add extra information.